🚚Shipping Policy

🚚Shipping Policy

Thank you for shopping with MHM (Make Hearts Melt)! 💖
We’re excited to deliver your new squishy toy and can’t wait for it to melt your heart. Here’s everything you need to know about how we ship your order.


🧁 Processing Time

All orders are processed within 1–2 business days (Monday–Friday).
Once your order is shipped, you’ll receive an email with your tracking number.

💌 Please note: During holidays or new product launches, processing may take a little longer — we appreciate your patience and love!


🍯 Shipping Time

We currently ship within the United States only.
Estimated delivery time after shipment:

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 business days
Express Shipping  3–5 business days

⏰ Shipping times may vary depending on your location and USPS/UPS carrier delays.


🌸 Shipping Rates

  • FREE Standard Shipping on all U.S. orders over $30 🎁

  • Orders under $30: Flat rate $5.99 shipping fee

Shipping costs will be calculated and displayed at checkout.


🎀 Tracking Your Order

Once your package leaves our warehouse, you’ll get a tracking email with a link to follow your squishy’s journey!
You can also track your order anytime on our Order Tracking page.


📦 Wrong Address / Undeliverable Packages

Please double-check your shipping address before submitting your order.
If the address provided is incorrect and the package is returned to us, we can reship it, but additional shipping fees may apply.


🍓 Lost or Damaged Packages

If your order arrives damaged or doesn’t show up after the estimated time:

  1. Email us at mhmsquishy@gmail.com

  2. Include your order number and tracking info (if available)

  3. We’ll work with the carrier to make it right 💌


💖 Questions?

We’re always here to help!
If you have any shipping questions, please reach out to:
📧mhmsquishy@gmail.com

Thank you for being part of the MHM family — we can’t wait for your squishy to arrive and brighten your day! 🧁✨